Data We Collect and Why We Need It
When you create an account, we collect your name, email address, date of birth and the mobile number linked to your wallet — whether that is bKash, Nagad or Rocket. This lets us verify your identity, process deposits and withdrawals, and keep your account secure. We
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also collect device and session data: your browser type, IP address and the pages you visit within the platform. This technical data helps us spot unusual login attempts and improve how the site loads on mobile. Payment data from bKash, Nagad and Rocket transactions is handled
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under the terms of those respective payment providers as well as ours — we do not store your full wallet PIN or card number. If you contact our support team, the conversation record is stored to help resolve follow-up queries. We retain account data for as
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long as your account remains active. Once an account is closed, we keep records only as long as our legal and financial obligations require. You have the right to ask us what data we hold and to correct any detail that is wrong. Availability of our
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service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.